Returns & Exchanges Policy

Please read this policy thoroughly before placing your order.

1. Return Time Limit All return and exchange requests must be submitted within 30 calendar days after delivery. Requests submitted after this period will not be accepted.
2. Return Eligibility Items must remain unused, free of wear and damage, and kept in original packaging. Returns or exchanges will NOT be approved for damage caused by customer collision, modification, or self-repair. Clearance discounted goods and customized products are final sale and non-refundable, non-exchangeable.
3. Mandatory RMA AuthorizationDo NOT send parcels back without prior confirmation from customer service. You must provide your order number plus photos/videos of the goods to apply for an RMA return authorization number. Any unauthorized returned packages will be rejected.
4. Shipping Cost Allocation If the issue is verified to be our product quality fault, we will cover return shipping fees. For voluntary returns initiated by customers, the buyer bears all round-trip shipping costs. Original delivery fees paid at checkout are non-refundable.
5. Restocking Fee A restocking fee equal to 50% of the item value will be charged for voluntary customer returns to cover inspection, handling and storage costs.
6. Refund Procedure After we receive and inspect returned goods and confirm compliance, refunds will be processed within 5–20 business days to the original payment method. Actual arrival time depends on your payment provider.